Last updated: 25 July 2026
30-day money-back guarantee. If the program isn't right for you, email us within 30 days of your purchase and we'll refund it.
You have 30 days from the date of purchase to request a refund of the SimProfits program. You don't need a complicated reason — if it isn't a fit, tell us and we'll process it.
Email support@simprofits.ai from the address you used at checkout, include your order number if you have it, and write "refund request" in the subject line. We aim to reply within 24 hours and to process approved refunds within 5 business days. Your bank or card issuer may take a few additional days to show the credit.
When a refund is issued, your access to the members area and to any tools included with the refunded product ends. Downloaded material must no longer be used, and any licence granted to you terminates.
Additional products or upgrades bought after your first purchase are covered by the same 30-day terms, counted from the date of each purchase, unless a longer period is stated on that product's page.
Where a product bills on a recurring basis, you can cancel at any time by emailing us. Cancelling stops future charges; access continues until the end of the period you've already paid for. We refund the most recent payment where a request falls within the 30-day window.
The guarantee exists so you can try the program without risk. We may decline requests that show clear abuse — for example repeat purchase-and-refund cycles, or evidence of content redistribution — and we may decline to sell to someone again after a refund.
Please contact us before disputing a charge with your bank. A refund by email is faster than a chargeback, and it saves us both the process. If you have already filed a dispute, tell us so we don't process the refund twice.